Submit a Claim

Fast, simple and hassle-free claims submissions

Submit Your Documentation

How to Submit a Claim

Step 1: Download relevant documentation

Step 1: Fill in your personal and claim details

Step 1: Upload your Claim and wait for processing

Submission Form Downloads

Select a provider to download their claims form pack

Submit Your Claim Here

    Frequently Asked Questions

    How do I open the .zip file after downloading?

    Locate the file you saved and right-click it. In the dialogue box that opens, left-click the Extract button. Select the location where you want to save the file, and then left-click the Extract button. This will create a file folder with all the files you need to view the material.

    Close the WinZip dialogue box. Double-click the newly created file folder to view its contents.

    How long does claims processing take?

    Depending on the nature of your claim and the availability of your financial advisor, online submitted claims processing takes 2-5 working days.

    What if I cant download the documentation?

    If you are for whatever reason unable to download the files, please contact us or send an email to and request for the files to be sent to you.

    What happens if I can't submit all the claim details?

    Uncompleted documentation will result in the failure to submit a claim. You may receive a phone call or email from your financial advisor.

    I need help submitting a claim!

    For more information or help please contact us or send an email to and request for assistance.

    For More Information

    Contact FINTEK Today!